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Pond
Protection & Winterization
K & H MANUFACTURING Thermo-Pond™ 3.0 Pond Heater / Deicer (formerly Thermo-Pond 8000) |
Just plug in your Thermo-Pond and float it in your pond dome side up. You should begin to use your Thermo-Pond when your pond has iced over. If the ice on your pond is more than 2 inches thick, drill a hole with an ice auger and place the Thermo-Pond over the hole. If the ice is only 1 or 2 inches thick, place Thermo-Pond on the ice and it will melt its way through. Do not chop through the ice as the shock waves can damage or kill your fish. Always keep safety your number one priority. Never walk on thin ice. Try to position your Thermo-Pond within arms reach off shore to avoid walking on thin ice. Snow and ice should be removed from the top of your heater. This heater is recommended for ponds up to 1000 gallons. An additional Thermo-Pond should be used for each additional 1000 gallons of water. An additional heater should also be used in ponds requiring extra gas exchange due to excessive plant decay or large quantities of fish under the ice.
After the winter season, wipe down your Thermo-Pond with a damp cloth and store it in a clean dry place. Always inspect your heater before using. If there are cracks in the cord or plastic housing, do not use. Discard immediately.
| Ice will typically form up to the sides of the Thermo-Pond™. It will not harm or "crush" the unit. There is water under it which allows toxic gases to vent through the hole. |
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| This is the hole created by the Thermo-Pond™. The best thing to do is to leave your Thermo-Pond™ in place. Don't move or disturb it during the winter. |
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March
19, 2008
Just a quick note, the heaters I purchased last year worked great,
we had the coldest winter on record for the past 30 years, the two heaters
kept the water open. Pretty good heaters!!!
Barry
April 10, 2007
By
the way, the 2 de-icers we bought from you last fall really worked and
all the goldfish, even the babies survived the winter. Regards,
Jane
January
24, 2007
As always, everything was
perfect. We received our order unexpectedly already after 2 days.
The day thereafter everything was in the pond replacing some product we
had nothing but problems with. Now, time will tell. Thanks for caring.
Chris
January
24, 2007
Very happy with the product
I received. Very quick turn around time once the order was placed and received.
Everything is working great. Regards
Peter
January
02, 2007
Thanks very much.
I am quite pleased with the heater and with the speed you filled the order.
Gayle
December
20, 2006
I just received my Thermo-Pond
and it looks like it is doing a great job, so far, really hasn't been that
cold here. Your staff was very dedicated to my order, making sure everything
was right and all pertaining information to my order was at my finger tips
if so needed. Thank you again.
Barry
December
09, 2006
Thanks for checking up!
Yes, I received my pond heater, very quickly I might add, and plan to install
it in the next week or so. Thanks for the great service.
Rick
November
20, 2006
I will be sure to tell everyone
in the pond forums how much I like your de-icers ... and now I can tell
them of your amazing service ... and how you keep track of warranties.
Thank you,
A.
November
01, 2006
I got the pond heaters on
Wednesday. Seeing as I only ordered on Sunday afternoon, I was a bit surprised.
I've been using my old 1500 watt stock heater the past week as winter came
a little earlier then usual this year. I'm looking forward to saving some
electricity with the thermo-pond heaters. This is my third order with you
in the past 4 years and great service again.
Mark
September
20, 2006
We were delighted at the
promptness of our order. It was delivered two days after placing
the order! Service Extraordinaire! Simply amazing! Thank
You.
Judy
January
30, 2006
Sorry
I haven't responded earlier, I was out of the country, one of the reasons
I got the new pond de-icer. It arrived and I plugged it in and it worked
as advertised, I was very pleased. It melted through the ice and created
a hole slightly larger than the unit so I was able to go away confident
that there would be a hole in the ice that toxic gases could escape. Thanks
again, I continue to be impressed with your service and products.
John
January
11, 2006
I
did receive my Thermo Pond Deicer very promptly and immediately put it
into my pond. Within hours it had made a hole in the ice and the
fish were swimming around the outside and seemed to be enjoying themselves
just like they had a hot tub!!!! Thanks again for the exceptional
service and competitive pricing.
Cathy
December
27, 2005
The
heater works perfectly and got here very fast as per usual - thanks again
- you'll be hearing from me in the spring for a few more orders.
Scott
November
24, 2005
Thanks
very much. Pond heaters arrived a few days ago and working well so
far. Thank you again.
Lynda
November
09, 2005
Received the pond de-icers
within 2 business days. Excellent service. Looking forward to see how they
work once the freezing weather hits.
Fred
October
21, 2005
Received the pond heater
within days of the order. Thank you. Excellent service and great turnaround
from time of order (even when done on the long weekend!). Have dealt with
you before, and will DEFINITELY deal with you again. Thanks again.
Dave
September
28, 2005
My order was filled correctly
and arrived promptly so I'm happy with the service provided. I haven't
tried my pond de-icers yet -- the longer I have to wait for that the better!
Thanks,
Linda
March
01, 2005
thanks
for the follow up - so far so good - haven't seen my fish yet as there
is about a foot of snow over my pond but the heater is definitely working
as thanks to the design I can see the unfrozen part through the hole in
the heater!
Alistair
January
07, 2005
Hello
.....pond heater number 2 arrived today, thank you for your effort on our
part, with regards to the warranty. We really appreciate it a lot. No doubt
you will hear from us again when the season opens here in the spring, take
care....
Carol
January
06, 2005
Thank
you very much for sending the thermo pond heater so quickly. We already
installed it in our pond and it is doing its job well. I will recommend
the thermo-pond heater to my other pond friends. Sincerely yours
Jacob
December
30, 2004
Just
wanted to let you know that I received the pond heater and it's working
perfectly! Thanks.
Janice
November
18, 2004
Thank
you very much for follow up. I received my pond heater very quickly, is
already installed and working. Great service.
Bogdan
November
12, 2004
Hi
folks - My pond heater arrived a couple days after I placed the order.
It hasn't been cold enough yet to really evaluate its performance, however
I'm sure it will do the job. You wouldn't be selling it if it didn't. Once
again your customer service is second to none. Thanks again.
Eric
November
05, 2004
I
just wanted to say thanks for all your updates on the pond heater delay.
You guys sure know a thing or two about customer service. Constant updates,
product follow up. Great job. Keep up the good work!
Craig
November
04, 2004
Order
was received just in time as pond was beginning to freeze. Heater is working
fine. Thanks
Dennis
July
21, 2004
I
would like to thank you all for the great service. My pond heater is here.
Now we need snow. Once again thank you.
Cory
February
21, 2004
I
received my order and fast. The pond deicer came and it is working
very well. Sure like the idea of saving on the electricity bill.
Thank you for the personal phone call, no company has ever been that nice.
I will continue to order from you in the future. Bye for now.
Lynda
January
14, 2004
Great
service, received goods, pond heater works, fish are alive. Thank you!
Umberto
January
08, 2004
Just
to let you know I received it on Monday and installed it. It is working
just great. The timing couldn't have been better now that we are in a deep
freeze here.
John
December
30, 2003
I'm
impressed with the speed that my Thermo-pond traveled to my doorstep, arriving
at about 10:30 A.M. on Dec. 24 (as I recall, I placed the order on the
afternoon of Dec. 22). I would recommend the Thermo-pond to anyone winterizing
a pond in the North East. The product is simple, lightweight and efficient
- looks like it's built to last, and it works well (my goldfish were very
curious about it, and soon gathered under it like mini-Astrodome fans).
Installation
tip: The Thermo-pond unit works best when installed diagonally opposite
the waterfall, just over the pump intake, so a cross-flow of oxygen is
set up.
I've
never had faster delivery service on an Internet-ordered product. Thanks
to your staff for the effort, and Happy New Year!
John
November
20, 2003
Everything
went extremely well. I can't believe the product was at my doorstep 1 day
after order was put in. Also, it was a great price, $50 cheaper than my
local pond supplier. Thanks
Ron
November
19, 2003
Thanks
for follow-up. Service was first rate. Delivery was Monday AM as you advised.
Installed that day but I can't tell how well it is working yet as it has
been so mild that it has not had a chance to show what it can do.
Michael
November
11, 2003
Just
a short note to say we received the pond heater this morning, early, really
early, unbelievably damn early. I sleep with a German Shepherd beside my
bed and when the delivery guy rang the doorbell the dog naturally started
barking loudly beside my head. My trajectory was a little off this morning
because I landed on the floor instead of the usual rebound off the ceiling
and straight back to the bed. Nonetheless I thank you for the prompt delivery
of my SISTER'S pond thingy and strongly invite you to call her, say at
5 AM tomorrow and see how she likes it.
YOURS
TRULY
Danielle
(WHO DOES NOT OWN A POND OR EVER GETS FAST DELIVERY LIKE THIS)
October
29, 2003
Everything
is fine and arrived the same day that we received the tracking number.
Wonderful service. I just need (not want) the temperature to drop so I
can see the pond heater working. Thanks
Carol
October
28, 2003
I
really appreciate the level of customer service I was given for this order.
It was good to hear about the status of my order (status and actually when
it was shipped), as well as your follow-up. I will be doing business with
you again. Thank you.
Dave
October
08, 2003
How
could someone NOT be MORE than satisfied with your service???!!! Convenient,
timely, cost effective and super efficient!!! I will definitely be a return
customer!!! You can count on it!!!
It's
surprising to find such a customer oriented company these days! But I'm
happy I did. You may also rest assured that I will be talking, as well
as recommending, your organization to all my friends who have water gardens
or ponds.
Have
a great day & thank you again for making the transaction such an easy
& pleasant one!!
Regards,
Keith
September
23, 2003
Unbelievable!
I only ordered this heater yesterday and it is here already at 10:15 a.m.
I live out in 'the sticks'. I wasn't expecting this until Friday at the
earliest. I am very impressed. Thanks
John
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